Citizens Advice

Reports: Rachel Reeves mulls plans to cut VAT on energy bills

Taxation

Reports: Rachel Reeves mulls plans to cut VAT on energy bills

Chancellor said to be considering a range of policy interventions to curb energy bills and help ease cost of living pressures

clock 15 September 2025 • 5 min read
'Key plank of trust': Industry calls for new mandatory accreditation of heat pump installers

Skills

'Key plank of trust': Industry calls for new mandatory accreditation of heat pump installers

Leading industry groups, charities, and think tanks unite to call on government to introduce mandatory standards for heat pump installers

clock 09 September 2024 • 6 min read
'Not yet fit for purpose': Why calls are growing to overhaul EPC energy efficiency standards

Policy

'Not yet fit for purpose': Why calls are growing to overhaul EPC energy efficiency standards

Leading businesses and campaigners write to government urging it to reform system that stands accused of providing an inaccurate picture of buildings' energy efficiency

clock 20 June 2023 • 6 min read
Report warns cost-of-living crisis is causing homeowners to delay efficiency improvements

Energy

Report warns cost-of-living crisis is causing homeowners to delay efficiency improvements

Latest Green Homes Attitude Tracker from NatWest reveals cost-of-living is proving a major barrier to delivering new energy efficiency measures

clock 03 February 2023 • 3 min read
'Confusing and complex': Citizens Advice warns weak consumer clean tech protections could harm net zero mission

Policy

'Confusing and complex': Citizens Advice warns weak consumer clean tech protections could harm net zero mission

Citizens are being disencentivised to make green improvements to their homes by a weak consumer protection regime for heat pumps, energy efficiency enhancements, and solar technologies, a new report warns

clock 22 October 2021 • 5 min read

Energy

Smart home energy market the focus of new consumer protection drive

Citizens Advice teams up with energy industry groups to try and identify any gaps in consumer protections for burgeoning flexible home energy market

clock 15 January 2021 • 3 min read

Energy

Knowledge gap leaving ten million UK households wasting energy, Citizens Advice survey finds

Nearly three-quarters of Brits underestimate the contribution of British homes to global warming, research conducted by Citizens Advice in partnership with the Energy Saving Trust has found

clock 23 January 2020 • 3 min read