Capgemini's overview of global energy markets acknowledges strong growth in renewable sources, but warns much of the world remains hooked on fossil fuels as energy demand rises
Ofgem takes action against firm over 'poor switching process and customer service', but Solarplicity says it has made 'vast improvements' to its services
Most UK energy suppliers looking to use data from smart meters to boost opportunities, innovation and diversification, finds research by Capgemini