Clean energy supplier Solarplicity slapped with three-month new customer ban

Michael Holder
clock • 2 min read

Ofgem takes action against firm over 'poor switching process and customer service', but Solarplicity says it has made 'vast improvements' to its services

Clean electricity supplier Solarplicity has been banned from taking on new customers and increasing vulnerable customers' direct debit payments by regulator Ofgem, which today slammed its "poor switching...

To continue reading this article...

Join BusinessGreen

In just a few clicks you can start your free BusinessGreen Lite membership for 12 months, providing you access to:

  • Three complimentary articles per month covering the latest real-time news, analysis, and opinion from Europe’s leading source of information on the Green economy and business
  • Receive important and breaking news stories via our daily news alert
  • Our weekly newsletter with the best of the week’s green business news and analysis

Join now

 

Already a BusinessGreen member?

Login

More on Policy

Welsh government announces £98m funding boost for insulation, solar panels, and heat pumps

Welsh government announces £98m funding boost for insulation, solar panels, and heat pumps

Fresh funding to provide thousands of 'safe, comfortable, healthy and low carbon' social homes

Stuart Stone
clock 23 January 2026 • 2 min read
A warm front?

A warm front?

A huge amount rests on the government's ability to deliver an successful green loan scheme, but the Warm Homes Plan has the potential to boost the economy and improve the lives of millions of people

James Murray
clock 22 January 2026 • 4 min read
Warm Homes Plan: A guide for the green economy

Warm Homes Plan: A guide for the green economy

BusinessGreen's all-you-need-to-know overview of the government's new £15bn Warm Homes Plan

Stuart Stone
clock 22 January 2026 • 13 min read