Water firms ordered to return £157m to customers over environmental and customer service failings

Cecilia Keating
clock • 7 min read
Water firms ordered to return £157m to customers over environmental and customer service failings

Ofwat publishes 'damning' appraisal of water companies lack of progress towards raft of environmental targets

The UK's water companies have been ordered to pay back more than £157m to customers over their failure to improve environmental and customer service performance in line with industry targets. Water...

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Cecilia Keating
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