Government beefs up plans to extend consumer protection to over 500,000 heat network users

Stuart Stone
clock • 4 min read
Credit: iStock
Image:

Credit: iStock

Ofgem confirms plans for new rules covering heat network pricing, customer service, reliability, and complaints

The government has provided more details on plans to extend consumer protections to more than 500,000 heat network customers, confirming its intention to ensure compensation for lost access to heating,...

To continue reading this article...

Join BusinessGreen

In just a few clicks you can start your free BusinessGreen Lite membership for 12 months, providing you access to:

  • Three complimentary articles per month covering the latest real-time news, analysis, and opinion from Europe’s leading source of information on the Green economy and business
  • Receive important and breaking news stories via our daily news alert
  • Our weekly newsletter with the best of the week’s green business news and analysis

Join now

 

Already a BusinessGreen member?

Login

Stuart Stone
Author spotlight

Stuart Stone

View profile
More from Stuart Stone

CDP: Businesses applying 'earth-positive economics' enjoyed $218bn boost in 2025

Prime Air: Amazon begins UK drone deliveries

More on Legislation

Osborne Clarke's Caroline Bush: 'Nature risk is higher up the corporate agenda than ever'
Legislation

Osborne Clarke's Caroline Bush: 'Nature risk is higher up the corporate agenda than ever'

VIDEO: Caroline Bush, an associate director in law firm Osborne Clarke's environment team, reflects on the UK's Biodiversity Net Gain rules, assessing nature risk, and the changing landscape for environmental and climate regulation and legislation

BusinessGreen staff
BusinessGreen staff
clock 12 January 2026 • 1 min read
Biodiversity Net Gain can help boost economic resilience - weakening the policy would show a lack of ambition
Legislation

Biodiversity Net Gain can help boost economic resilience - weakening the policy would show a lack of ambition

Government proposals to exempt small sites from BNG rules signals a disappointing lack of ambition and understanding of how the sectors have already mobilised to support this new market, writes Forsters lawyer Polly Montoneri

Polly Montoneri, Forsters
clock 09 January 2026 • 5 min read
Government presses water firms to produce mandatory pollution-cutting plans
Legislation

Government presses water firms to produce mandatory pollution-cutting plans

Environment Agency warns 'every water company now needs to focus on delivery', as new rules require them to produce pollution action plans from April

Michael Holder
Michael Holder
clock 09 January 2026 • 5 min read