'Very disappointing': Ofwat orders water firms to repay customers £114m over under-performance

clock • 4 min read
'Very disappointing': Ofwat orders water firms to repay customers £114m over under-performance

Annual performance report from water regulator reveals majority of companies are failing to meet improvement targets

Water regulator Ofwat has today ordered water companies to pay back £114m to customers, after failing to deliver on previously set targets for improving customer service and reducing environmental impacts....

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