Why shoppers are the real challenge for M&S' sustainability ambitions

Michael Holder
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Why shoppers are the real challenge for M&S' sustainability ambitions

M&S's sustainability director, Mike Barry, explains why the retailer needs to get its customers thinking green before it can become a truly sustainable business

Nine years and three chief executives since Marks & Spencer first launched its Plan A initiative on eco and ethical targets, the UK retailer is now something of an elder statesman on sustainability reporting....

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