According to the CBI, the Confederation of British Industry, the average UK worker spends ninety minutes a week misusing corporate internet connections.
The CBI said that workers are spending roughly an hour and a half out of their week visiting web sites that have no relation to their work whatsoever. Cumulatively, it said, this costs UK businesses some £10.6bn in lost productivity over the course of a year.
The CBI polled some 503 businesses, who it said employed nearly one million workers between them. Two thirds of those who took part admitted that they think that their staff use work time – ie, not lunch, or formal breaks, to look at non-work sites. It fingered social networking, web-based email and shopping and holiday sites as the biggest draws. Overall, they estimate the annual cost, per employee to be in the region of £1000.
John Cridland, CBI Deputy Director-General, said, "£10.6bn a year is a significant sum and this is an issue that firms need to be aware of. It can become a problem where staff are spending excessive amounts of time online, are downloading porn or software, or are putting the organisation's reputation at risk.
Nobody wants to behave like Big Brother and there is no epidemic of misuse, but there needs to be a bit of give-and-take from all parties. Employers need to decide for themselves what level of non-work surfing is acceptable and then set out clear boundaries."
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